Terms & Conditions

The seller
www.mindthebalance.com is operated by and belongs to Mind The Balance Comm.V.

We are located at:
Kazerneweg 1
8890 Moorslede

Our VAT number is:
BE 0757 749 152

Contact us:

By visiting this website and/or by placing an order, you explicitly accept our terms and conditions, as set out below. Our terms and conditions may be adjusted over time, so we kindly invite you to visit this page again when browsing our website in the future.

All prices are listed in EURO, VAT included. The shipping costs will be displayed upon check-out, when you have specified a delivery address. In case of an international delivery, goods may be subjected to local taxes and/or import duties at your own expense.

We support payments via Paypal, Bancontact or credit card. All payments are securely handled by Mollie.

Order confirmation
You will receive an order confirmation by e-mail shortly after placing your order. In case we have any questions or important information concerning your order we will contact you by e-mail.

Mind The Balance ships the best way to get you your purchases faster and easier.  Orders generally will ship the same day or the next business day from your order date.

Delivery times are for Europe 2-5 business days, Norway, Switzerland and Iceland can take a little longer due to border delay.

You will receive your tracking details via email when you make your online purchase.

International orders ship DPD international priority mail. Mind The Balance is not responsible for customs and duties countries charge to import merchandise.

If you need overnight shipping or expedited international shipping please call +32 486803716 and we will see what we can do for you.

We are available 9-5 Monday to Friday if you need assistance.

Return and Refund Policy
All Mind The Balance products come with a 30 day no hassle refund. Customer is responsible for return shipping fees. Products returned must have a copy of receipt in package. Original shipping charges are not refunded when a product is returned. Refund applies for all products except Closeouts or discontinued products.

Products come with a one year warranty if cared for properly. See our Care Instructions for more details.

Return products :
Mind The Balance
Kazerneweg 1
8890 Moorslede

All agreements/purchases concluded between the buyer and the seller are subject to Belgian Law. All disputes fall under the exclusive jurisdiction of the Belgian Courts.